At Hugg Me Toys, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit or make a purchase from our store.
Information We Collect
Personal details (name, email, phone number, shipping address, billing address)
Payment information (processed securely via Shopify Payments, Razorpay, UPI, or other secure gateways)
Device information, including IP address, browser type, and cookies
How We Use Your Information
To process and fulfill your orders
To communicate with you regarding your orders or promotions
To improve our store and services
To detect and prevent fraud
Sharing Your Information
We do not sell your personal information. We only share your information with third parties (like payment processors and shipping partners) to help us operate our business effectively.
Payment & Security
All payments made through our store are encrypted and processed securely using Shopify's PCI-compliant payment system. We accept the following payment methods:
Credit/Debit Cards
UPI
Net Banking
Wallets (where available)
We do not store or have access to your full card details or credentials at any point.
Shipping Policy
We offer pan-India shipping through trusted courier partners.
Orders are processed within 1–2 business days and typically delivered within 3–7 working days depending on your location.
Shipping charges will be displayed at checkout (Free shipping for orders above ₹999).
You will receive tracking details once your order is shipped.
Returns & Cancellations
Returns are accepted within 7 days of delivery for damaged or defective products only.
To request a return, contact us at sureshbabudesign@gmail.com with your order number and a photo of the product.
Cancellations are allowed before the order is shipped.
Cookies
Our store uses cookies to improve your browsing experience and gather analytical data. You may disable cookies through your browser settings at any time.
Your Rights
You have the right to access, correct, or delete your personal data. For any privacy-related requests, please contact us at sureshbabudesign@gmail.com.
Contact Information
If you have any questions about our Privacy Policy, Shipping, or Payment methods, feel free to contact us:
